Privacy Policy

We may collect the following types of information:

• Information you provide directly, such as your name, phone number, and email address when you submit a form or contact us.
• SMS opt-in and consent information, including the phone number you provide and a record of your consent.
• Limited technical information automatically generated when you visit our website, such as your IP address, browser type, and the pages you view.

We use the information we collect to:

• Provide, operate, and improve our website and services.
• Respond to your inquiries and communicate with you.
• Send communications you have requested, including SMS messages where you have opted in.
• Maintain the security and integrity of our services.
• Comply with legal and regulatory obligations.

We may contact you using the information you provide, for example by email or telephone, to respond to your requests or to share information about our services. You may adjust or withdraw your communication preferences at any time by contacting us.

If you opt in to receive SMS messages from Entropy Flow, LLC, we will use your mobile phone number to send you the messages you have requested.

• Mobile phone numbers and SMS opt-in/consent data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
• Message frequency varies.
• Message and data rates may apply.
• You may opt out of SMS at any time by replying STOP to any message.
• You may reply HELP for assistance.

SMS consent is not required to purchase or use any service.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We retain SMS consent records for as long as needed to demonstrate compliance with applicable requirements.

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies or similar technologies to support basic functionality and to understand how the site is used. You can control cookies through your browser settings. Where analytics are used, they help us improve the performance and content of our website.

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete it, or to object to or restrict certain processing. You may exercise these choices, including opting out of communications, by contacting us using the details below.

If you have questions about this Privacy Policy or our privacy practices, please contact us at info@entropyflow.ai.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.